Customer Experience Advisory Member

Matt Parker

Active Term: 06/2025 - 06/2026

Areas of Expertise

• Your Customer Experience Strategy
  
• Customer-Focused Innovation
• Customer First Culture
• Customer Experience Functional Alignment
• Customer Experience in your Organization-Navigating Politics of Change

Director Customer Experience Enablement

Nationwide

Strategic leader with nearly twenty years of experience in the financial services industry including roles with responsibility for leading strategic consulting, process management, and customer experience teams.

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