Customer Experience Advisory Member

Mark Buchanan

Active Term: 06/2025 - 06/2026

Areas of Expertise

• Customer-Focused Innovation
  
• Customer Experience Functional Alignment
• Accelerate & Improve Decisions with Data

Senior Project Manager - Business Analyst

Thompson Hine LLP

I have worked as a Project Manager in Information Technology for over 20 years. I have spent many hours, with financial, retail, legal, and technical teams. I have had the opportunity to work in the USA, Canada, Mexico, Chile, Brazil, Peru, and Ecuador. It is an accomplishment to deliver a project that makes the team and the customers happy.

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