Customer Experience Advisory Member

Craig Anderson

Active Term: 06/2025 - 06/2026

Areas of Expertise

• Customer-Focused Innovation
  
• Customer First Culture
• Customer Experience Functional Alignment
• Customer Experience in your Organization-Navigating Politics of Change

General Manager

KADEE Industries

General Manager at KADEE Industries, Inc. with 15+ of experience in roles that are customer facing, including tenures as a Sr. Project Manager and Director of Customer Experience prior to my current role. I have successfully implemented customer experience programs that include a customer focused culture with procedures to drive behaviors and positive outcomes along with advanced training programs for customer facing associates.

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